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Pet water stand ~  dog water stand 

 

 

 

SHIPPING AND RETURNS

 

Your satisfaction as a customer is vitally important to us here at The Pet Oasis™, we do realize that issues arise. Our Return Policy is clearly listed here for your convenience in the unlikely event that you have an issue that may require additional customer service.

 

 

We accept returns on all stands returned in new condition with the paper coating still intact. If you are uncertain your dog will adjust from bowl to stand, please be sure when your stand arrives that you set it up and try without removing the paper.

 

 

Buyer is responsible for supplying correct mailing address. If your purchase has to be reshipped due to insufficient address, you will be billed all shipping costs.

 

Bottles are non refundable due to health issues. Please keep in mind when returning your stand you will be issued a refund for $59.99 Upon receipt, we will inspect your item to confirm that it is unused and in original packaging. We will send an email to you upon receipt for your records. We reserve the right to refuse items that have been used or are missing tags, boxes, etc.

 

Shipping charges are non refundable unless there is a manufacturer defect or damage occurs during shipping. If damage occurs, please contact us within 24 hours of delivery. 

 

Shipping outside of US is buyers responsibility. Stands are shipped with insurance. Once stand leaves the US we have no control over the shipment and it is buyers responsibility to fill out insurance documents for damage refund. Buyer may also be responsible for returning package to postal service in their country for claim inspection.

 

 

Taxes:

Please note that Florida State residents will be charged 7.04% tax. Any item that is shipped to a Florida State address will be taxed.

 

 

 


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